AT&T Handset and Tablet Product Classifications

All pre-owned handsets and tablets have been re-flashed using OEM software or manually cleared of all previous user customer data. All units do not come with a battery with the exception of devices with an internal battery (Example: iPhone) but may or may not come with a battery door and front or rear housing. All units must power up at time of processing and be functional enough to remove all previous customer data.

NOTE: Product classifications are provided as general sort criteria and do not guarantee the condition of the product. Buyers should bid with the understanding that varying cosmetic or functional standards of devices could be included in the overall mix of each lot. 100% compliance with sort criteria is not guaranteed. Buyers are expected to acquaint themselves with this mix and to bid accordingly as no RMAs or credits will be issued. AT&T classifications do not directly align with other reseller's classifications.

Grade A

At the time of processing, all units powered on, had not been reported stolen, and were data wiped. These may or may not have:

  • Visible minor cosmetic defects
  • Broken charging ports
  • Visible corrosion
  • Tripped liquid damage indicator
  • General wear and tear
  • Minor scratches, cracks, and missing keys are acceptable as long functionality isn’t affected.
  • Bent
  • Open seal
  • Intermittent power issues
  • LCD functionality is not screened or guaranteed and display issues (pink screens, missing pixels, etc.) may be found. Up to 100% of smartphones and tablets may have LCD damage. This includes, but is not limited to: cracks, scratches and pixel damage.
  • FMIP-enabled or iCloud, Google ID, etc. locked units
  • Activation lock/SIM issues and other known failures could represent a portion of Grade A units.

Grade B

At the time of processing, all units powered on, had not been reported stolen, and were data wiped. Operator is able to systematically process device. These may or may not have:

  • Visible minor cosmetic defects
  • Broken charging ports
  • Visible corrosion
  • Tripped liquid damage indicator
  • Cracked or bleeding internal and/or external LCDs
  • General wear and tear
  • Bent
  • Open seal
  • Intermittent power issues
  • LCD functionality is not screened or guaranteed and display issues (pink screens, missing pixels, etc.) may be found. Up to 100% of smartphones and tablets may have LCD damage. This includes, but is not limited to: cracks, scratches and pixel damage.
  • FMIP-enabled or iCloud, Google ID, etc. locked units
  • Activation lock/SIM issues and other known failures could represent a portion of Grade B units.

Grade C

Device powered on and data cleared at the time of processing, but did not meet cosmetic or functional criteria for Grade B

NEXT devices have a minimum of 12 months usage and wear and tear prior to their return through the NEXT Program. These devices have not gone through ANY cosmetic or functional testing. LCD functionality is not screened and display issues (pink screens, missing pixels, etc.) may be found. Up to 100% of smartphones and tablets may have LCD damage. This includes, but is not limited to: cracks, scratches and pixel damage. Intermittent power issues, FMIP-enabled or iCloud locked units, bent, open seal, activation lock/SIM issues and other issues could represent a small portion of NEXT units. (At the time of receipt, each device allocated for auction has been confirmed as "iCloud/FMIP inactive." In some instances, FMIP is re-enabled on a device after this screening.) Buyers should bid accordingly as no returns or credits will be issued.

NOTE: Product classifications are provided as general sort criteria and do not guarantee the condition of the product. 100% conformance to sort criteria is not guaranteed. Buyers should bid with the understanding that varying cosmetic or functional standards of devices could be included in the overall mix of each lot. Buyers are expected to acquaint themselves with this mix and to bid accordingly as no RMAs or credits will be issued. AT&T classifications do not directly align with other reseller's classifications as there is no standardized industry grading scheme for used handsets.

NEXT

At the time of processing, all units powered on, had not been reported stolen, and were data wiped. These may or may not have:

  • Visible minor cosmetic defects
  • Broken charging ports
  • Visible corrosion
  • Tripped liquid damage indicator
  • General wear and tear
  • Minor scratches, cracks, and missing keys are acceptable as long functionality isn’t affected.
  • Bent
  • Open seal
  • Intermittent power issues
  • LCD functionality is not screened or guaranteed and display issues (pink screens, missing pixels, etc.) may be found. Up to 100% of smartphones and tablets may have LCD damage. This includes, but is not limited to: cracks, scratches and pixel damage.
  • FMIP-enabled or iCloud locked units
  • Activation lock/SIM issues and other known failures could represent a portion of NEXT units.

AT&T Certified Restored Equipment

AT&T Certified Restored Equipment has been thoroughly inspected, tested, and reconditioned.
To achieve that, our experts:

  • Complete an extensive checklist to make certain that each device meets our high quality standards
  • Perform advanced battery, communication, hardware, and software tests
  • Inspect for cosmetic blemishes and replace parts that fail to meet our like-new standards
  • Ensure that each device is upgraded to the most current software and hardware


Click here to view an actual demo of the process.

Packaging

TypeDescriptionCondition
displayed as
Packaging
displayed as
Grade A, B, C Pre-Owned iPhone & Transceiver Only Units are packaged in 25ct. or 50ct. Boxes with insert. Grade A, B, C Unit Only
Grade A, B, C iPads Units are packaged in 10ct. boxes. Grade A, B, C Unit Only
Grade A & B Pre-Owned Giftbox Tablets, Watches, Phones Units will be in one of the following giftbox configurations: Generic white or brown, OEM, AT&T or other. Giftbox may or may not include supporting collateral and accessories. Grade A, B Giftbox
Seed Stock Kitted Complete Units will be in one of the following giftbox configurations: Generic white or brown, OEM, AT&T or other. Giftbox will include supporting collateral and accessories. Refurbished Giftbox
Seed Stock (FDC) Pre-Owned Refubished Transceiver Only Units will packaged in 25ct, 50ct boxes or be in one of the following configurations: Generic white or brown, OEM, AT&T or other box. Refurbished Unit Only
New Unit will be in OEM Giftbox or Clamshell and include supporting collateral and accessories. New Giftbox or Clamshell

Accessories

Overstock Product is considered “New”, in OEM packaging. Packaging may be damaged. All units are untested. Overstock Accessories are retail packed but boxed for shipping with multiple items per box, as space permits.
Smartwatches Meets cosmetic or functional criteria for Grade A and Grade B devices. May or may not come with sim tray, wrist strap or other external components
Additional Notes
  • Issues reported on receipt of inventory are reviewed individually on a case by case basis.
  • Issues must be reported directly to B-Stock. Supplementary details including images etc. will be required on B-Stock's request.
  • Once all of the details have been provided and validated, a full report will then be provided to AT&T.
  • Noncompliance with these terms will result in the issue deemed NULL and CLOSED
  • Note that AT&T will only engage on issues which are consistent across an extensive portion of the overall lot quantity.
  • Title and risk of loss of purchase pass to the buyer upon shipment of merchandise Genco / AT&T has multiple inventory checks in place to verify lot quantities prior to shipping, orders ship with pallets completely sealed and wrap intact Where orders are received with units missing, buyers should revert back to their carrier for explanation.

For additional information regarding the device unlocking process please click here