AT&T Handset and Tablet Product Classifications

ATTENTION: AT&T is currently in the process of transitioning to revised grading criteria which includes testing of device functionality. During the transition period, AT&T will be selling inventory that has been graded with both legacy and revised criteria. Lots graded with the revised criteria will be identified by a “(T)” suffix following the condition to indicate “tested.” E.g. A+(T), A(T), B(T), etc. Lots with conditions that do not include the “(T)” suffix were graded using the legacy grading criteria. Both the legacy and revised grading criteria are detailed below.

Revised Grading Criteria

(Cosmetic Inspection & Functional Testing)

The condition descriptions below have been condensed from their original version. Please download and review the comprehensive Mobile Carrier Liquidations Grading Criteria PDF before bidding.

Cosmetic defects are assessed by visual inspection. Technicians view devices from 16 to 20 inches to identify defects. The types and locations of defects on a device determine its cosmetic grade.

Functional defects are assessed using proprietary software.

Handset & Tablet Specifications

Grade Cosmetic Description
(See Glossary)
Functional Description
(See Glossary)
AA+(T)
  • All surfaces of the device, including the display, are like new; no apparent signs of use.
  • 14-day buyer’s remorse customer return.
  • Fully functional; passes all functional tests.
  • Has 70%+ battery health.
A+(T)
  • All surfaces of the device, including the display, may have light scratches.
  • Fully functional; passes all functional tests.
  • Has 70%+ battery health.
A(T)
  • All surfaces of the device, including the display, may have light scratches.
  • Partially functional; passes key functionality tests and has a functional display/digitizer with no burn-in.
  • Passed all of the following tests: wi-fi, rear camera, speaker, microphone, exterior buttons.
  • Failed one or more of the following tests: backlight, proximity sensor, vibrator, headset jack, bluetooth, GPS, LDI trip, front camera, fingerprint/facial recognition.
B+(T)
  • All surfaces of the device, including the display, may have heavy scratches.
  • Device housing, ports, and display boarders may have chips, cracks, dents, dings, delamination, and/or discoloration.
  • Fully functional; passes all functional tests.
  • May have minor burn-in.
B(T)
  • All surfaces of the device, including the display, may have heavy scratches.
  • Device housing, ports, and display boarders may have chips, cracks, dents, dings, delamination, and/or discoloration.
  • Partially functional; passes key functionality tests and has a functional display/digitizer which may have minor burn-in.
  • Failed one or more of the following tests: wi-fi, rear camera, speaker, microphone, exterior buttons, backlight, proximity sensor, vibrator, headset jack, bluetooth, GPS, LDI trip, front camera, fingerprint/facial recognition.
C(T)
  • All surfaces of the device, including the display, may have heavy scratches, chips, cracks, dents, dings, delamination, and/or discoloration.
  • Device housing may be warped/bent.
  • SIM/SD tray(s) may be missing.
  • Passes key functionality tests.
  • Display/digitizer may be non-functional or have major burn-in.
  • Failed one or more of the following tests: wi-fi, rear camera, speaker, microphone, exterior buttons, backlight, proximity sensor, vibrator, headset jack, bluetooth, GPS, LDI trip, front camera, fingerprint/facial recognition.
RR(T)
  • All surfaces of the device, including the display, may have heavy scratches, chips, cracks, dents, dings, delamination, and/or discoloration.
  • Device housing may be warped/bent.
  • SIM/SD tray(s) may be missing.
  • Data cleared.
  • Fails one or more key functionality tests.
  • Display/digitizer may be non-functional or have major burn-in.
  • Failed one or more of the following tests: wi-fi, rear camera, speaker, microphone, exterior buttons, backlight, proximity sensor, vibrator, headset jack, bluetooth, GPS, LDI trip, front camera, fingerprint/facial recognition.


Glossary

Cosmetic Defects

Light Scratches – Normal wear and tear outside of abuse.
Heavy Scratches – Easily noticed during proper visual inspection.
Chips – A piece of material missing or removed.
Warped/Bent – Visually bent or twisted out of shape.
Delamination – Separation of layers in lens.
Dings – A minor depression in a surface from a blow.
Dents - A major depression in a surface from a blow.
Discoloration – Area/surface that has a different color, faded, or stained.
Cracks – Break without a complete separation of the parts.
Missing - Not able to be found because it is not in its expected place.

Functional Tests

Key Functionality – Data cleared, activation locks disabled, powers on, charges, and establishes network connection.
Additional Functionality – Wi-fi, rear camera, speaker, microphone, exterior buttons, backlight, proximity sensor, vibrator, headset jack, bluetooth, GPS, LDI trip, front camera, fingerprint/facial recognition.


Legacy Grading Criteria

All pre-owned handsets and tablets have been re-flashed using OEM software or manually cleared of all previous user customer data. All units do not come with a battery with the exception of devices with an internal battery (Example: iPhone) but may or may not come with a battery door and front or rear housing. All units must power up at time of processing and be functional enough to remove all previous customer data.

NOTE: Product classifications are provided as general sort criteria and do not guarantee the condition of the product. Buyers should bid with the understanding that varying cosmetic or functional standards of devices could be included in the overall mix of each lot. 100% compliance with sort criteria is not guaranteed. Buyers are expected to acquaint themselves with this mix and to bid accordingly as no RMAs or credits will be issued. AT&T classifications do not directly align with other reseller's classifications.

Grade A+

LIKE NEW CONDITION: Device is fully intact with very limited cosmetic blemishing. General guidelines:

  • Minimal scratches and blemishes
    • Zero defects allowed on display or camera lenses
    • Zero cracks on front or back of device
    • FRONT HOUSING/OUTER DISPLAY: minimal scratches/dots (max 5, up to 1.5mm each)
    • SIDES AND BACK: some minor scratches/dots (max 12, up to 2mm) allowed

Grade A

LIGHT WEAR AND TEAR: Device is fully intact with limited cosmetic blemishing. General guidelines:

  • Will allow more scratches and blemishes than Grade A+
    • Some minor scratches/dots allowed on display (max 9, up to 2mm each)
    • Zero cracks on front or back of device
    • DISPLAY/CAMERAS: no cracks, misalignment, pixelation, image sticking, pressure spots, air bubbles, or lifted lens
    • FRONT HOUSING/OUTER DISPLAY: no burr, discoloration, warp, or gaps
    • SIDES AND BACK: no battery damage, burr, discoloration, warp, gaps, or screw defect
    • No contaminated connector, damaged connector, SIM tray damage, residual glue, damaged labels, LDI trip

Grade B

MORE AGGRESSIVE WEAR AND TEAR: Device is fully intact with moderate cosmetic blemishing. General guidelines:

  • May allow some cracks on certain surface areas (except display)
    • DISPLAY: no cracks; some minor scratches/dots (max 35, up to 2mm each), misalignment, pixel, image sticking, pressure spots, air bubbles, lifted lens, etc., allowed
    • FRONT HOUSING/OUTER DISPLAY: no warp; some minor scratches/dots (unlimited, up to 2mm), burr, discoloration, gaps, cracks allowed
    • SIDES and BACK: no battery damage or warp; some minor scratches/dots (unlimited, up to 2mm), burr, discoloration, warp, gaps, screw defect, cracks allowed
    • No damaged connector(s) or LDI trip
    • SIM tray damage allowed

Grade C

HEAVY COSMETIC DAMAGE: Device powered on at time of processing, minor parts may require repair/replacement, cracks/webbing may be present on display but LCD screen is functional with few dead pixels present. General guidelines:

  • Will have excessive damage on multiple surface areas but contains all major parts (fingerprint sensor, home key, board, etc.) with functional LCD (below surface glass layer)
    • DISPLAY/CAMERAS: Unlimited scratches/dots with unlimited cracking, webbed cracking acceptable as long as LCD screen is funtional, few dead pixels present
    • FRONT HOUSING/OUTER DISPLAY: Deep gouges/scratches with unlimited cracking allowed
    • SIDES and BACK: No swollen batteries; deep gouges/scratches with unlimited cracking allowed
    • Minor parts/buttons (e.g. volume buttons could be missing or in need of repair/replacement
    • LDI TRIP OKAY as long as there are is no indication of liquid damage/corrosion visibly presnt on board

Grade D

EXTREME COSMETIC DAMAGE

  • Could be missing major parts/buttons (e.g. fingerprint sensor, home key, board, etc.)
    • All other possible issues not captured in above categories
    • LDI TRIPPED and LIQUID DAMAGE VISIBLY PRESENT ON BOARD automatically default to Grade D
    • DISPLAY/CAMERAS: Missing glass, display not functional, Broken under display, bleeding on screen, excessive dead pixels (greater than 5)
    • FRONT HOUSING/OUTER DISPLAY: Swollen battery devices may be present
    • Unapproved modifications may be present


For additional information regarding the device unlocking process please click here.